Testimonials · Verified Google reviews
What Tri-Cities customers say after Apollo leaves the driveway
Apollo holds a 4.8 rating from 236 Google reviews. Four of the five-star ones are quoted below word for word, followed by testimonials Apollo has published on its own pages.
“For the first time, all the rooms in our house are the same temperature, which has made a huge difference in comfort. The team was very professional, reasonably priced, and provided excellent follow-up throughout the process.”
“When I first called, I was able to get someone right away to come to my home and present me with options. This was followed up with detailed descriptions and pricing through e- mail. The system I chose was in stock and within two days, the installers went to work.”
Tom Mileson, Google review, 5 stars
“Nick Tabor went over everything with me, and made me feel heard without the used car salesmany vibe. That right there was super important to me.”
Heather Fleming, Google review, 5 stars
“Nick Tabor came and gave me a fair and honest estimate. He was very professional and so nice! I highly recommend Nick and Apollo Heating and Air.”
Jaycee Gradin, Google review, 5 stars
Kennewick, Pasco, Richland and beyond
Every one of these started with a phone call
Apollo answers around the clock with 24 Hour Service. Call (509) 396-2653 or 396-COLD and tell the dispatcher what the system is doing.
From Apollo’s testimonials page
Testimonials Apollo has published itself
These come from Apollo’s own pages rather than from Google, so they carry no star ratings here. They are quoted as written, including the names of the technicians customers chose to mention.
“Bought a whole new ac/ heat system last summer and they ended up having to custom build one for our home and they did so as no extra charge to us and the whole experience from start to finish was nothing but top notch with these guys. They worked for 7 hours non stop at my home despite that I kept telling them they were welcome to take a break or go have some lunch and come back afterwards but no they wanted to get in and get the Job done and they did a wonderful job with every single step. I will definitely be a customer for life with this company! Thank yall for everything 🙏”
Jessica Ramirez
“Eric VanAlstine is a fabulous HVAC technician. He came into our house and assessed the situation promptly and thoroughly. He was very pleasant and as knowledgeable about the business as anyone I have ever met. He thankfully was able to restore the air conditioning at our house before the 100 plus temperatures hit the Tri-Cities, essentially saving us from a lot of sleepless nights. Apollo is a great company, with outstanding, personable staff and Mr. VanAlstine is a wonderful asset who will hopefully work there for years to come. If I could go higher than five stars on this review, I certainly would because it is well deserved!”
Christopher Muller
“Most recently I had a new water softener installed. In a society where there is very little customer service, Vinh and Steve went out of their way to make sure I was happy. In the past they have put in a new furnace and AC for me. They are always professional and responsive. Would definitely recommend!!”
R Pfieffer
“My Dad had an amazing experience with Apollo Heating and Air when he called for emergency HVAC system repair. My mechanic Dave was on time, kind, professional and had our HVAC System up and running in less than an hour! Highly Recommend.”
Joshua Smith
“I was very pleased with the service that Eric Van Alstine provided when he was at my rental. He is a good worker, professional about his job and was very patient with me.”
Wilma B.
“I just want to say again, Thank You! You’re service guys (Brent Jordan, Brad Haines, Pete Oneil and Robert Lemos) are fantastic, and I am very glad we are doing business with you, I don’t think our equipment has ever been functioning so well.”
Kurt C.
See the certifications and awards behind the name, or read how Apollo works.