Residential · Home heating
Home heating for Kennewick, Pasco and Richland
Furnaces and heat pumps, installed and serviced by a Carrier Factory Authorized Dealer, with 24 Hour Service for the night the heat goes out.
Chapter 01
The cold night it quits
A heating system rarely fails on a mild afternoon. It waits for the freeze. The signs are usually there first: a furnace that starts and stops without finishing a cycle, rooms that never come up to temperature, or a heat pump that blows air that is only lukewarm.
Heat pumps are worth understanding before the night you need one. In a northern climate like the Tri-Cities, a heat pump needs a supplemental heat source once the temperature drops below about 35 degrees, and that second stage comes on automatically. The Emergency Heat setting on the thermostat is only for when the heat pump itself has failed. If the house is cold and the heat pump is not running, switch to Emergency Heat and call.
Apollo runs 24 Hour Service on (509) 396-2653, also written 396-COLD, seven days a week, so a dead furnace at midnight still gets an answer.
A Carrier outdoor heat pump unit on a pad beside a Tri-Cities house
Forced air, heat pump or dual fuel
Most central heating and cooling systems are forced air: a blower pushes air through ductwork to every room, and that ductwork can also carry filters or air cleaners. A furnace makes the heat itself. A heat pump moves heat instead of making it, and it also cools the house in summer, which is why one outdoor unit can do both jobs.
A dual fuel system pairs a heat pump with a gas furnace, so the heat pump handles the milder weather and the furnace takes over when it gets properly cold. Which of the three suits a house depends on the ducts, the fuel available and how the family lives in it.
Apollo is a Carrier Factory Authorized Dealer, and its technicians take part in factory training on installation, maintenance and repair. The point of the estimate visit is to walk through the choice until you are sure the unit fits the house, and the estimate is free.
Chapter 03
The fall tune-up and what it checks
Heating is best tuned up in the fall, before the first cold week puts the system under load.
The visit inspects and tightens electrical connections and wiring, checks heating operation, inspects the mechanical connections, tests the thermostat, inspects and cleans the indoor coil and oils the motors where they need it. It is a checklist, not a look around.
A Scheduled Planned Service Agreement puts the fall visit and the spring cooling visit on the calendar together. Members get discounts on repairs, priority status for scheduling and increased warranty duration. Change the filter on the schedule the system calls for and keep the vents clear of furniture.
Heating and cooling across the Tri-Cities since 1982, from 1119 W. Columbia Drive in Kennewick.
More from the Apollo fleet
Heating is half of a comfortable house
Apollo heats homes in Kennewick, Pasco, Richland and the surrounding area, with 24 Hour Service all winter. Call (509) 396-2653 for a replacement estimate, a tune-up or a system that has stopped.
- Air conditioning
Central air, heat pumps and room units for the Tri-Cities summer.
- Service plans
The yearly visit, what it checks and what members get.
- 24/7 emergency service
What counts as an emergency and how the night call works.
“For the first time, all the rooms in our house are the same temperature, which has made a huge difference in comfort. The team was very professional, reasonably priced, and provided excellent follow-up throughout the process.”