Schedule service

Request heating or air conditioning service in the Tri-Cities

Apollo's service team troubleshoots, diagnoses, maintains and repairs heating and cooling equipment for homes and commercial buildings out of Kennewick. The form below is a request, not a booking: Apollo says plainly that it is not for scheduling a service call. For an emergency, call the office instead.

If the house is cold tonight or the cooling quit in July, read 24/7 emergency HVAC service and pick up the phone.

What to have ready when you call

  • The system

    Furnace, heat pump, air conditioner, ductless mini-split or rooftop unit, and roughly where it sits in the building.

  • What it is doing

    Not heating, not cooling, short cycling, a noise, a smell, a tripped breaker, an error code on the thermostat.

  • The brand, if you know it

    It is printed on the nameplate of the outdoor unit or the furnace cabinet. If you cannot find it, say so.

  • The address

    Where the equipment is, and a phone number that reaches you on site.

An Apollo technician carrying a toolbox between the company vans

24 Hour Service

(509) 396-2653

Also written (509) 396-COLD, as painted on every van. Open 24 hours, 7 days a week.

Send the service request

Put the four items above in the message. Thinking about replacing the system rather than repairing it? The free estimate page is the better door.