Schedule service
Request heating or air conditioning service in the Tri-Cities
Apollo's service team troubleshoots, diagnoses, maintains and repairs heating and cooling equipment for homes and commercial buildings out of Kennewick. The form below is a request, not a booking: Apollo says plainly that it is not for scheduling a service call. For an emergency, call the office instead.
If the house is cold tonight or the cooling quit in July, read 24/7 emergency HVAC service and pick up the phone.
What to have ready when you call
The system
Furnace, heat pump, air conditioner, ductless mini-split or rooftop unit, and roughly where it sits in the building.
What it is doing
Not heating, not cooling, short cycling, a noise, a smell, a tripped breaker, an error code on the thermostat.
The brand, if you know it
It is printed on the nameplate of the outdoor unit or the furnace cabinet. If you cannot find it, say so.
The address
Where the equipment is, and a phone number that reaches you on site.

24 Hour Service
(509) 396-2653Also written (509) 396-COLD, as painted on every van. Open 24 hours, 7 days a week.
Send the service request
Put the four items above in the message. Thinking about replacing the system rather than repairing it? The free estimate page is the better door.